Privacy Policy

Introduction

Welcome to https://four-wheel-drive-off-road-parts-brownsville.rgv4x4shop.com! We are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information from our website visitors, users, and customers.

Scope

This policy covers all aspects of our online presence, including our official website, mobile applications, online services, and products offered under the domain https://four-wheel-drive-off-road-parts-brownsville.rgv4x4shop.com. Please be aware that this Privacy Policy does not apply to third-party websites or services that you access through links on our platform. Each of these third-party sites has its own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This policy outlines the ways in which your personal data is processed when:

You use our applications and services as a registered user, creating an account, or making purchases.
You visit our website and interact with its content, including browsing history and page views.
We communicate with you via email, phone calls, text messages (SMS), or other channels for marketing, transactional, or customer support purposes.

Personal Data Collection

We collect several types of personal data to enhance your experience and improve our services:

Account Information: This includes username, email address, and password details required for account creation and login.
Payment Information: We securely process cardholder data (such as credit/debit card numbers, expiration dates, CVV codes) for transactions, using industry-standard encryption protocols.
Financial Information: Details related to your bank accounts or payment methods stored in our secure payment gateway are collected for billing and transaction verification.
Purchase Information: Data associated with your orders, including product details, quantities, shipping addresses, and order status, is essential for fulfilling your purchases.
Mobile Device Identifiers: We may collect unique device identifiers (e.g., IP address, mobile phone number) to improve our services, personalize content, and provide location-based services.
Location Data: With your consent, we can access your location data to offer tailored recommendations and services based on your geographical area.
Feedback and Reviews: We value your input and collect feedback, product reviews, and survey responses to enhance our products and services.
Social Media Information: When you interact with us through social media platforms, we may collect information from these accounts to provide personalized content and promotions.
Product Information: Details about the products you view, search for, or purchase on our site are used to improve your shopping experience and personalize recommendations.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience and gather analytics data. Cookies can be categorized as:

Strictly Necessary: These ensure basic functions like login, session management, and website navigation work correctly.
Preference: They remember your preferences, such as language or display settings, for a personalized experience.
Analytics: These tools track user behavior to analyze trends, optimize our site’s performance, and measure the effectiveness of our campaigns.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Data Retention and Deletion

We adhere to data retention policies that are in compliance with applicable laws and regulations. We retain personal data for as long as necessary for the purposes it was collected, including:

Fulfilling orders and providing customer support.
Maintaining account security and preventing fraud.
Complying with legal obligations and resolving disputes.
Analyzing trends and improving our services.

Once the retention period expires or when you request deletion, we securely delete or anonymize your personal data.

Security Measures

We implement robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction:

Encryption of sensitive data during transmission and storage.
Secure third-party processing partners who adhere to strict privacy and security standards.
Regularly updating our security protocols to address emerging threats.

Children’s Privacy

Our services are not directed at children under 18 years of age, and we do not knowingly collect personal information from this demographic. Parents or guardians should supervise their children’s online activities and ensure that they understand the risks associated with sharing personal information online.

Your Rights

Depending on your jurisdiction, you have various rights regarding your personal data:

Access: The right to request access to the personal data we hold about you.
Rectification: Correcting any inaccurate or incomplete personal data.
Erasure (Right to be Forgotten): Requesting the deletion of your personal data when there is no longer a valid reason for its retention.
Restriction: Limiting the use of your personal data under certain circumstances.
Portability: Receiving your personal data in a structured, commonly used format and transferring it to another controller.
Objection: Objecting to the processing of your personal data based on legitimate interests or for direct marketing purposes.
Non-Discrimination: The right to be free from discrimination when exercising any of your data protection rights.

To exercise these rights, please contact our privacy team at your earliest convenience.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

Contact Information

If you have any questions, concerns, or requests regarding our Privacy Policy or data practices, please contact us:

Email: contact@four-wheel-drive-off-road-parts-brownsville.rgv4x4shop.com
Address: [Provide physical address]